SNPP Fairbanks Network Outage
Fairbanks: OMS Network Engineers receive a call from GSE reporting degraded data rates for the Fairbanks site. OMS Network checked exinda and confirmed packet loss started 07/03/2025 @ 20:40 UTC and is still ongoing. Called NWAVE and reported the problem and NWAVE confirmed that there is a problem with wildfire in Alaska impacting communication and their on-call Engineer was notified and is currently investigating. 07/04/2025 8:08 PM EST Site Engineers have been contacted. Alaska Communications has indicated that their network has been impacted by the interior wildfires and is affecting services across the Greater Interior Alaska Region. ACS advises situation has not changed since last update advising conditions are unsafe to enter. Fire Chief on scene does not have an estimated time of when it will be safe. No ETR has been provided.
DOY 2025/185
** Update: 07/06/2025 6:11 PM EST **
Fire crews are currently conducting controlled burns along the highway and the fire is active on both sides of the road. Due to safety concerns, the fiber provider has been unable to assess potential damage to infrastructure. Repair crews continue to remain on standby and are pending clearance. They are expecting rain to start in the area which may help reduce fires. The provider does not have access to facilities and is unable to make any reroutes. Restoration efforts will proceed as soon as conditions allow. No ETR is available.
DOY 2025/188
** Update: 07/10/2025 **
The Fairbanks primary circuits are active, but those links are intermittent as the splicing and telecommunications crews continue with repairs. Network link speeds are expected to be intermittent while the extensive fiber repair is ongoing and the data coverage shows improvement.
DOY 2025/190
